Ticket Personalization - Know Your Attendees Before They Arrive
Introducing mandatory ticket personalization, a powerful feature that ensures you know exactly who's attending your event. Recipients must now provide their details before downloading tickets, helping you build better attendee lists and enhance event security.
Complete Control Over Attendee Information 🎫
When creating tickets, you can now require personalization before download. This means ticket recipients must provide their name and email address to access their tickets - perfect for events requiring identified attendees or building your customer database.
How It Works 🔄
The process is seamless for both organizers and attendees:
For Event Organizers:
- Enable personalization when creating guest tickets
- Automatically build a verified attendee database
- Track which tickets have been personalized
- Access complete attendee information before the event
- Personalization is only needed after purchase making the process conversion focussed.
For Ticket Recipients:
- Click the ticket download link in their email
- Enter their personal details once
- Download personalized tickets immediately
- Update their information anytime before the event
- When purchasing single tickets, personalization is already done for you
Flexible Information Management 📝
Attendees provide:
- First and last name
- Verified email address
- Option to update details anytime via their original link
- Allow extra and custom fields for additional information if needed
- Improve your reporting after the event with accurate attendee data
Perfect For:
Corporate Events
Ensure you have accurate attendee lists for security and catering purposes.
Regulated Events
Meet compliance requirements for events needing identified attendees.
Marketing & Communication
Build a verified customer database from actual event attendees.
Non-Transferable Tickets
Prevent unauthorized ticket transfers by linking tickets to specific individuals.
Seamless Integration 🚀
The feature works perfectly with:
- Group ticket allocations
- Multiple ticket types
- Existing download workflows
- Customer management systems
Once personalized, tickets automatically display the attendee's name on the PDF, making check-in faster and more secure.
This update reflects our commitment to giving organizers more control while keeping the ticket experience smooth for attendees. Enable personalization on your next event and start building better connections with your audience!