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Ticket personalisation

Know who is coming, not just who paid.

Tiqqo lets you collect visitor details per ticket, not just per order. Configure which ticket types require personalisation, keep download locked until details are complete, and let group hosts manage their group from one place.

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01 · Per-ticket visitor details

Collect details from every ticket holder.

Configure ticket types to require visitor details — name, email, or any field you define — from each ticket holder individually. Prevent the group buyer from being the only face attached to every ticket in the order.

  • Required fields per ticket, not just per order
  • Configurable per ticket type — not forced on every type
  • Ticket download can be blocked until details are complete
  • Scan validation can flag tickets not yet personalised

02 · Custom checkout fields

Ask for exactly what your event needs.

Add custom questions to the checkout flow — dietary preferences, company name, t-shirt size or any event-specific field. Keep checkout focused by adding fields only to the ticket types where they are relevant.

  • Custom fields at checkout per ticket type
  • Text, select and other field types
  • Fields appear only where relevant
  • Responses stored against the customer profile

03 · Group host management

Let the group buyer manage the group.

When one person buys tickets for a group, the group host can fill in details for all members, see which tickets are still incomplete and send targeted reminders to those who haven't yet personalised their ticket.

  • Group hosts can fill in details for all group members
  • View which tickets in the group are still incomplete
  • Send targeted reminders to incomplete ticket holders
  • Keeps the buyer experience manageable for groups

04 · Branded ticket experience

A ticket that carries your event identity.

Deliver tickets that reflect the look of your event — with your branding, event details and the attendee's own name. Tickets can be added to Apple Wallet and Google Wallet for easy door access.

  • Tickets branded to your event
  • Attendee name and details visible on the ticket
  • Apple Wallet and Google Wallet support
  • Consistent experience from checkout to door

Connected to the full platform

Personalisation that connects to ticketing and CRM.

Visitor details collected during personalisation flow directly into customer profiles, making your CRM richer and your audience segments more accurate.

01

Ticketing

Ticket types and personalisation settings live in the same event setup.

02

Audience CRM

Personalised details feed directly into customer profiles in Tiqqo.

03

Group tickets

Group personalisation works together with group ticket sales.

04

QR tickets

Scan validation can flag tickets not yet personalised at the door.

05

Marketing

Use personalised data to send more targeted pre-event communications.

06

Analytics

Track personalisation completion rates alongside your event data.

Frequently asked questions

Personalisation, answered.

More questions? We're here. Send an email

Ticket personalisation means collecting visitor details — like name and email — from each individual ticket holder rather than just the person who made the purchase.

One platform · Every event

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Une plateforme · Chaque événement

Ton prochain événement sold-out commence aujourd'hui.

Ton premier événement peut être en ligne en quelques minutes. Gratuit et sans engagement.

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