Events & scheduling - Guide

Create and configure an event

Create the event workspace where ticket sales, guests, communication, scanning and reporting come together.

5 min read

An event in Tiqqo is the workspace for one ticketing operation. It connects the public event page, ticket types, orders, guests, email communication, scanner access and reporting.

Create the event before you configure tickets or campaigns. That keeps every later step connected to the right event.

Before you create the event

Prepare the basics first:

  • Event name.
  • Event date or date range.
  • Venue or location details.
  • Public description.
  • Main event image or branding assets.
  • Expected capacity.
  • Whether the event is free, paid, invite-only or a mix.

You can refine most settings later, but the first setup should be clear enough for your team to understand what the event is.

Create the event workspace

Start from your Tiqqo organisation and create a new event. The event belongs to the active organisation, so check that you are working in the right organisation before saving.

Use the event name your team and buyers will recognise. If the public title is still provisional, keep the event in draft while you finish the setup.

Configure the core settings

After creating the event, review the settings that affect the buyer experience and internal workflow:

  • Event description and public information.
  • Date, time and venue details.
  • Ticket shop visibility.
  • Capacity and access settings.
  • Branding and design.
  • Payment method settings where relevant.
  • Guest and RSVP settings if you use invitations.

These settings do not all need to be perfect on day one. They do need to be checked before you publish the ticket shop.

Connect setup to the next steps

The event is the base for ticket types, discount codes, guest lists, email campaigns and scan access. If the event is unclear, every later workflow becomes harder to review.

Before selling tickets, continue with Add event dates, times and venue details and then Set up ticket types & releases.

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