A Tiqqo organisation is the workspace for your event business. It is where your events, ticket sales, customer data, team members, email settings and finance settings are connected.
Create an organisation when you are setting up Tiqqo for a company, event brand, venue, club, foundation or recurring event team.
Account versus organisation
Your personal account is your login. The organisation is the business or event entity you work in.
This matters because most platform data is connected to the organisation:
- Events and ticket shops.
- Orders, tickets and guests.
- Customers and audience segments.
- Team members and scanner access.
- Finance settings, settlements and payouts.
- Email and communication settings.
If you run separate event brands or legal entities, you may need separate organisations. If the same team, finance setup and customer database should be shared, one organisation is usually easier to manage.
Create the organisation
After signing in, create a new organisation and enter the organisation name. Tiqqo uses this as the starting point for the workspace.
The current creation step is intentionally simple: the organisation can be created with a name first, then completed with company, support and finance details afterwards.
Use a name that your team recognises internally. You can refine public-facing branding later when setting up events, ticket shops and communication.
What happens after creation
When the organisation is created, Tiqqo prepares the basic workspace. The platform can then connect future events, orders, tickets, customers and finance activity to that organisation.
The organisation is also the place where default communication templates and organisation-level settings can be managed. That keeps repeated events more consistent.
Complete the organisation before publishing paid events
Before going live with a paid event, complete the organisation profile carefully. At minimum, review:
- Company name and address details.
- Support email and support phone.
- Finance email and finance phone.
- IBAN and beneficiary for payout requests.
- Tax ID or VAT details where relevant.
The exact requirements can depend on your event setup, payment flow and agreement with Tiqqo. Use cautious internal checks before publishing high-volume ticket sales.
Add team members later
You do not need to invite every team member before creating the organisation. It is often better to finish the core setup first, then invite team members with clear responsibilities.
Team access is especially useful for event managers, finance users, marketers and scanner teams. Scanner users should only receive the access they need for door operations.
What to read next
After creating the organisation, continue with Add company and support details.
If paid tickets or payouts are part of your setup, also read Add financial information.