At the door, the team scans your ticket with their phone. With these tips it takes just a few seconds.
How to show your ticket
- Open the Tiqqo app and tap the ticket under Current.
- Tap the QR code to show it full screen.
- Turn your screen brightness up to maximum. The app reminds you, but does not change the brightness itself.
- Hold your phone still in front of the scanner.
The code is also shown as text below the QR code. If the scanner cannot read your QR, the door team can use that code to look you up.
Tickets for a group
Do you have several tickets in one order? Then each ticket shows ticket 1 of 3, and so on. Have them scanned one after the other, or ask the door team to check in the whole order at once.
Are your friends arriving later? Let them open their own ticket, if the tickets are in their name and email address. Or forward them the ticket from your confirmation email.
Before you leave
- Open your tickets once at home, so you know for sure they are in the app.
- Charge your phone. No battery, no ticket.
- Might the internet be poor at the entrance? Then open the ticket before you join the queue.
Already scanned?
Does the door team say your ticket has already been scanned? Then the ticket has been used before, for example by someone with a copy. Show your confirmation email and ask the door team to look you up by name.