Payouts in Tiqqo are part of the finance flow around ticket sales. The simple version is: a buyer pays for a ticket, the payment is processed, funds become part of the event's financial balance, refunds and costs are accounted for, and Tiqqo pays out the balance weekly.
No percentage of your revenue is held back until after the event. Once a payout is made, the money is usually in your account the same or the next business day.
Quick answer
Tiqqo pays out weekly, for almost all organisers, and gives you visibility into revenue, fees, refunds, settlements and payout status. A payout is not an instant transfer at the moment someone buys a ticket: payments first need to be settled, and refunds and costs are deducted.
From ticket payment to payout
When a buyer pays for a ticket, that payment first needs to be processed and settled. Different payment methods can have different timing.
Once funds are settled, they become part of the organiser balance and are included in the next weekly payout. Refunds, cancellations, chargebacks or credits can reduce that balance.
What the finance dashboard should help you see
The finance view should help organisers understand:
- Ticket revenue.
- Service fees and costs.
- Refunds and credits.
- Settlement breakdowns.
- Payout status.
- Event-level finance context.
The goal is to keep sales and finance connected to the event, instead of forcing the organiser to reconcile everything from disconnected exports.
How refunds and credits affect payouts
Refunds and cancellations change the financial picture. A full refund, partial cancellation or credit can reduce the balance that is paid out or change the settlement outcome.
For this reason, payout planning should take refunds and support decisions into account.
What you need for weekly payouts
To receive payouts, your organisation needs complete financial details, such as IBAN and beneficiary, and a completed verification. Read Add financial information for the fields Tiqqo uses.
What can delay a payout
Common reasons a payout may be smaller or later than expected include:
- Payments are not fully settled.
- Verification or payment setup is incomplete.
- The balance is not positive.
- Refunds, disputes or chargebacks affect the balance.
- Bank processing is still pending.
- Extra review is required for risk or compliance.
Payouts and reconciliation
For finance teams, the payout itself is only one part of the workflow. You also need to reconcile ticket revenue, refunds, service fees, payment costs and settlement details.
Tiqqo's finance angle is strongest when the event, order, refund and payout context remain visible together.
What to read next
For the fee model, read What does Tiqqo cost?. For the full event lifecycle, read How Tiqqo works in practice.