Tiqqo app for organisers - Guide

The dashboard and live numbers in the app

Follow in the app how many tickets have been sold, how many people are inside and how fast the door is moving.

4 min read

The dashboard in the Tiqqo app shows the state of your events at a glance. It is visible to admins and users. Scanners do not see the dashboard.

The home screen

  • Live now: events that are running at this moment, with the number of people inside, the number of tickets sold and the pace.
  • Up next: your next event with a countdown, the number of tickets sold and the capacity.
  • Last event: your previous event with the number of visitors, the revenue and the number of no-shows.

Do you sell in more than one currency? Then the dashboard converts the revenue to one currency. You can tell by the notice Converted to.

The numbers

NumberMeaning
InsideTickets that have been scanned and have not been invalidated.
SoldAll valid tickets for the event.
ExpectedSold minus inside: who still has to arrive.
PaceThe number of scans per minute, measured over the past hour.

The event screen

Tap an event for more detail:

  • Inside now, with the percentage of tickets sold;
  • the numbers per ticket type;
  • Recent scans, showing who came in when;
  • a quick button to the scanner and a search field for this event.

Do you have access to several events running at the same time? Then switch events with Switch active event.

How up to date are the numbers?

The event screen, the recent scans and the scan report refresh automatically every 30 seconds while you have them open.

Still stuck on something?

Our support team replies in EN · NL · DE · FR, usually within 2 hours.

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