After an event, when your team changes or when a QR code has been shared: sometimes you want to revoke access again. There are two ways to do that.
Remove a team member
- Go to Organisation > Users.
- Open the team member and choose Delete user.
Access is revoked immediately. The team member is not notified. Is the phone still signed in? Then the app no longer works for your organisation. Scanners are signed out automatically.
You cannot remove yourself, and you cannot remove the last admin of an organisation either.
Send a new scanner QR
Use this when a QR code has been shared, leaked or lost.
- Go to Organisation > Users and open the scanner.
- Click Send QR by email and add a personal message if you like.
Tiqqo then creates a new QR code and emails it to the scanner. From that moment the old QR code no longer works for signing in. Phones that are already signed in stay signed in. Do you want to lock someone out immediately? Then remove the scanner from the team.
Reset the password
Do you, as an admin, change a scanner's password, or does the scanner reset their own password? Then Tiqqo also creates a new QR code and emails it along. The old QR expires.
Scanners can create a new QR themselves
A scanner can sign in to the Scanner dashboard on the website. There they can create a new QR code themselves with Rotate token and view their own recent scans.