Tiqqo app for organisers
Scanning at the door
Scan tickets, understand every scan result, check in groups and prepare your door team.
Everything about scanning at the door
Scan tickets, understand every scan result, check in groups and prepare your door team. Start with the guide that matches your setup, then continue with the more specific articles.
Guides in this section
6 articlesScan tickets with the Tiqqo appScan tickets at the door with your phone's camera, at one or several entrances at the same time.Scan results explainedWhat do Valid ticket, Already scanned, Wrong event, Invalid ticket, Outside event times and Network error mean, and what do you do then?Scan outside event timesWhy the app shows "Outside event times", and how to scan anyway, for example when doors open early or the event runs late.Check in a whole order at onceCheck in a group quickly by selecting and scanning several tickets from one order at the same time.Undo a scanScanned the wrong ticket by accident? Reverse the scan, so the ticket can be used again.Event day checklist for your door teamEverything your door team needs to sort out in advance to scan without queues and without surprises.
Still stuck on something?
Our support team replies in EN · NL · DE · FR, usually within 2 hours.